Refund policy

Not what you were expecting?

We have a 30-day return window, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return, you can contact us at info@armpropertiesonline.com.
If your return is approved, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

 

Damages and issues

Please inspect your order upon arrival and contact us right away if:

  • your item is defective

  • damaged in transit

  • or you received the wrong item

We’ll always do our best to make it right.

 


Exceptions / non-returnable items

Some items are not eligible for return, including:

  • final sale items

  • custom or personalized items

  • gift cards

Because leather is a natural material, variations in color, markings, or crocking on oil-tanned leather are considered normal and not defects. If you have questions or concerns about your specific item, please reach out before requesting a return.



Refunds

Once your return is received and inspected, we’ll notify you of the approval status.
Approved refunds will be issued to your original payment method for the item amount.